Become a HE
Student Rep
Your voice as a Higher Education student is important to us and there are a number of ways that you can let us know what’s working or not working for you as a student.
All of our courses have a student representative for each year. This student represents your views at Course Committees.
There are also two dedicated HE Officer roles - one for the Norwich campus and Norfolk House, and one for Easton. These are positions where you would work directly with the Students’ Union team and put your ideas into practice.
Course Committees take place three times a year and are attended by:
- The Head of Higher Education or the Assistant Principal for Higher Education and Adults
- The Higher Education Curriculum Lead for that course
- The course delivery team
- Employers involved in the programme
- UEA representatives
Your experience shapes these meetings, and your course rep will feed this back to the meeting. From this feedback there will be specific actions to improve your experience, which are recorded and tracked through our ‘You Said, We Did’ action log.
For example, our students requested improved accessibility for one of our buildings, so we introduced a colour-coded system to each floor to make it easier to navigate.
Training for student reps is provided by our Higher Education Leadership team supported by our Students’ Union (SU).
Students' Union
The Students’ Union is here to support you as a student, whether you have concerns or just want to have a chat. The SU encourages all students to take advantage of the opportunities created by being part of our union, such as fun student events, student discounts, college enrichment and support and guidance.
The SU team are always happy to help students to set up clubs and societies, so you can meet like-minded people and have fun outside of your studies. The SU can help you to access a range of advice and guidance, so if you need support, the team are here to help you.
We believe that everyone has a right to have their voice heard, so please get in touch with any concerns, worries or suggestions for how the college can be better.
Meet the SU team
The Students’ Union team consists of two members of staff: Lillian Rackham, SU President, and Tom Denney, SU Liaison Officer.
I'm Lillian, your Students' Union President for the 2026/27 academic year. I'm passionate about creating a safe, welcoming environment for all students. I want to keep you updated on events, opportunities, offers, and services, while organising fun activities that help students socialise, connect, and make the most of their college experience. Make sure to keep up to date with the SU on our One-College App or our social medias so you don't miss an event!
You can contact the SU by emailing studentunion@ccn.ac.uk or by calling 01603 773077. You can also email me directly at Lillian.Rackham@ccn.ac.uk.
If you want to get in contact with our SU Liaison Officer, Tom Denney, email Tom.Denney@ccn.ac.uk. Tom is the permanent staff member in the SU and supports the administration of the union, helping to make sure the SU is the best it can be.
Student discounts
and offers
As a student you are eligible for lots of discounts, either through the National Union of Students (NUS) or through a number of apps. The SU have also negotiated exclusive discounts for our students. For more information about some of the discounts available, you can visit the ‘Discounts’ page on our SharePoint, or visit the websites below.
The SU also offer free resources, such as Citizen Cards, which are official UK IDs, recognised by the Home Office and most UK retailers and public transport providers. Standard applications normally cost £15 online, however, as a student at CCN HE you can apply for one for free!
We were awarded a TEF Silver rating overall in 2023, achieving this for both student experience and student outcomes.
